Exchange

1. You can only exchange for a new size.

2. You may exchange within 7 days of having received your product.

3. To make an exchange you can just drop a mail to marketing@zekoonline.com

4. You need not pay for any courier charges for exchanges. It’s free.

5. Products may be exchanged just once.

6. Once you request an exchange, our courier partners will pick up the old size from you. At the same time we will dispatch the new size. In all it should take upto 14 working days for you to receive your new size.

Return & Refunds

Well we’re hoping you won’t need this option! But hear the conditions out anyway.

1. There are no returns on products shipped internationally.

2. You may return any product on our website. Except on the Special collaborations, GULLYBOMBER jackets and other Customized limited edition products.

3. Return needs to be made within 7 days of having received your product.

4. You need to ensure the product being returned has the GULLY tag on and in its original packing.

5. To make a return you can just drop an e-mail with the reason to marketing@zekoonline.com.

6. In case you are returning a product due to a manufacturing defect, then send us an image of the defect on maketing@zekoonline.com.

7. Rs.150 will be deducted towards courier charges while your refund is being processed.

8. Once you request a return, our courier partners will pick up the product from you. After having received the same, the product will be checked by us in case of any damages. Once confirmed okay, the refund will be received by you within 15 days of the product having reached us.

9. You will receive the payment back through the same mode used to purchase the product.

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